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Survey on Human Resource Management Practices In Banking Sector In India |

Rohit Arya, Dr. Satyapal Last Name, in Journal of Advances and Scholarly Researches in Allied Education | Multidisciplinary Academic Research


With the enhanced weight age of services sector to thecountry’s GDP coupled with growing global competition, it has become importantto define and measure quality in services (Sarangi, 2007-08).