Article Details

A Research about Experimental Considerations of IT/ICT into Public Administration: Conceptual Framework | Original Article

Maharishi Mudgal Dev*, in International Journal of Information Technology and Management | IT & Management


Being the largest producer of technical and professional manpower, India is an active participant in the development and use of information and communication technologies. Despite this, the education sector is deprived of the benefits of ICTs. The analysis shows that the ICTs offer vast potential for their use in Public Administration. Both theorists and practitioners of public administration continue to debate the extent to which public institutions and organizations are likely to be transformed by the burgeoning adoption of information technology (IT). Among those who believe that there will be a substantial, even a revolutionary, transformation, are scholars who emphasize the concept and impact of “informatization.” This article focuses on the implications for public administration of the public sector’s increasing reliance on IT. It is argued that IT, like information itself, is a vital resource for achieving organizational objectives. The use of IT by public organizations predisposes them to change in particular ways. As a resource, IT has inherent predispositions (e.g., requiring certain skills and investments) that lead to changes in organizational structures and management (e.g., increased dependence on the private sector). Overcoming obstacles to the potentially powerful impact of these IT predispositions will require both short-term reforms (e.g., improved partnering skills) and longer-term reforms (e.g., changes in organizational culture).