An Assessment Upon Brand Identity In Indian Market: a Case Study of Coca-Cola and Pepsi

Exploring Consumer Perception and Expressive Self-Esteem of Coca-Cola and Pepsi in the Indian Market

by Kiran Dalvie*,

- Published in International Journal of Information Technology and Management, E-ISSN: 2249-4510

Volume 7, Issue No. 9, Aug 2014, Pages 0 - 0 (0)

Published by: Ignited Minds Journals


ABSTRACT

Prior researches on brandidentity have indicated that consumers create relationships with brands andfrequently humanize lifeless items. Coca-Cola and Pepsi are two headingsoft-drink brands in India involving 95% of the soft drink market. With low,just about unimportant, practical profits (read: wellbeing profits) of softdrinks (Vartanian, Schwartz, & Brownell, 2007) and no separation in taste,shade or cost of the two brands, marketers need to take advantage of expressivetoward oneself estimation of their item. This study similarly assessed identityimpression of the two brands for youthful Indian consumers.

KEYWORD

brand identity, Indian market, Coca-Cola, Pepsi, soft-drink brands, relationships, consumer behavior, expressive self-esteem, youthful Indian consumers

INTRODUCTION

In a first-of-its-kind worldwide positioning of the most picked customer brands, Kantar World board has discharged a report of main 50 brands that are, no doubt picked by greatest consumers over the globe, the frequently. Coca-Cola is the world pioneer, being picked 5.3 billion times each year and summons a 5295 million shopper achieve point. The created markets go about as gold mines for carbonated soft drinks (CSD), in any case, this time, Coca-Cola has the developing markets of Asia to thank for its development. 7% (= 230 million consumers) of its build in shopper achieve focuses is from the developing markets. With buyer achieve purposes of 1797 million, Pepsi positions fourth in worldwide rankings. Effective brands, to secure a solid a dependable balance, concentrate on communicating a thought that coddles the current philosophies and likewise which is, socially significant to each one market. The marketer concentrates on developing an alternate item picture around the nonspecific suspicions about the item. From contraptions to land to sustenance and drinks, every class has items going for securing themselves as being an indent higher or unique in relation to their partners, utilizing an Unique- Offering Proposition (USP). Yet, the thought is not just to have a Extraordinary Selling-Proposition, rather a genuine Unique- Offering Proposition.

BRAND PERSONALITY

Brand Personality becomes possibly the most important factor when the marketer points at communicating a genuinely diverse item characteristic. Brand Personality has been characterized as the character of a item (Se'guela, 1982); the human attributes, which pass on the useful profits of the item (Plummer, 1985); the synthesis of all components of the marketing blend (Batra, Lehmann and Singh, 1993); the set of human attributes related with a brand (Aaker, 1997); the descriptive words used to depict the brand (Vanauken, 2004) and by a few different specialists from diverse perspectives. This study comprehends brand identity as the consumers' discernments towards a brand, past its useful profits. As expressed by Keller (1998), brand identity "reflects how individuals feel around a brand, as opposed to what they think the brand is or does". Brands are refined, vivified and given anthropogenic qualities. Research has demonstrated that consumers are in relationships with their brandswhich now and again, they discover odd to concede. Consumers associate with a brand they can relate to and want to pick the brand that supplements their identity. Higher the uniqueness of a brand, higher does the customer gage the brand's appeal, prompting positive verbal. Consumers frequently purchase items to improve their mental self-portrait; VIP supports verify this by expanding the "alluring" nature of brands. It is not just a supplementing brand identity that consumers lean toward, additionally an enhancing toward oneself brand identity that consumers wish to extend as their own. Resultantly, it is critical for marketers to pass on to the consumers that one purpose of contrast of their item (useful or enthusiastic profit), which will happen to ponder its client. Coca-Cola and Pepsi are two heading soft-drink brands in India involving 95% of the soft-drink market. With low, very nearly irrelevant, useful profits (read: wellbeing profits) of soft drinks and no separation in taste, shade or cost of the two brands, marketers

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toward oneself qualities turn into the point of convergence of distinction. Different items like Sprite also Limca have not been picked in light of the fact that separation would additionally be helped by their color (Sprite and Limca have an agreeable shade) and subsequently, the item's identity will be affected by different variables.

METHODOLOGY

Late explores on brand identity have majorly utilized Aaker's Brand Personality Scale (1997), while; some analysts have created scales with the end goal of their particular study. Owing to questions on the unwavering quality and legitimacy of accessible scales, a few analysts contend that "if unequivocal results are to develop, customer behavior analysts must create their definitions and configuration their own instruments to measure the identity variables that go into the buy choice" (italics in unique, Kassarjian, 1971). With the end goal of this study, a survey on Brand Identity of soft drinks was built. The things of the survey were focused around the five center brand identity components Sincerity, Competence, Excitement, Sophistication and Roughness, as showed by Aaker (1997). The survey incorporated an opposite coded inquiry to check reaction inclinations and get exact appraisals. A 10-point Likertscale extending from "Determinedly Disagree" to "Emphatically Agree" was utilized. An example of 100 was chosen focused around amount inspecting and information was gathered. Exclusionary criteria for example were: age short of what 18 and more than 25 years. The emulating table demonstrates the demographics of the example:

TABLE : CHARACTERISTICS OF RESPONDENTS

RESULT AND DISCUSSIONS

The goal of this study was to focus the brand identity of Coca-Cola and Pepsi. Cola is thought to be a Sincere and Competent brand, while Pepsi's identity measurement needs definition. The three most overwhelmingly saw identity aspects for Coca-Cola are Genuine, Successful and Reliable. The three generally predominantly saw identity features for Pepsi are Honest, Successful also Up-to-Date. Similarly, on all the three overwhelming features, Pepsi scores lower than Coca-Cola.

Figure: Factor Rankings (2) Gender Differences

As the client of the item changes, the use likewise changes. Sexual orientation distinction impacts decision and inclination. Male consumers of Coca-Cola have shown a steady pattern of higher appraisals on every aspect (mean=17), while the female consumers have evaluated every aspect at the mean score of 15. Men furthermore ladies have both scored "Genuineness" as the most noteworthy delegate characteristic. The minimum scored quality by men is sturdiness furthermore by ladies is wholesomeness. Results demonstrate an expanded perspective of men towards the fitness of Coca-Cola. For manly aspects like Daring, Outdoorsy and Tough, both men what's more ladies have appraised the drink as low. Consequently, Coca-cola is most certainly not thought to be a tough, sports brand.

CONCLUSION

Results have demonstrated that consumers consider Coca-Cola to be a Sincere and Competent brand while Pepsi is considered to be a Cheerful (youthful and in vogue) brand. Coca-Cola has the picture of an adroit and inventive marketer while Pepsi does not have such a checked picture for its young consumers. Consumers consider both the brands similarly fruitful. Likewise, both the refreshments score just as on the Excitement and Refinement components. Generally, the aftereffects of this study recommend that Coca-Cola has a decently characterized brand identity while the same can't be said for Pepsi. Brand Personality has turned into a distinctly scrutinized point among marketers and specialists.

Kiran Dalvie

relationships with the brand. In this way, understanding the client's perspectives towards a brand is the best approach for making a solid brand. Consciousness of brand identity empowers marketers to plan ad crusades around the bland perspectives towards the brand. As per the consequences of this study, consumers don't have an evident perspective of the identity of Pepsi and in this manner, marketers can push a more influential identity characteristic in the Indian market.

REFERENCES

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 Vartanian, L. R., Schwartz, M. B., & Brownell, K. D. (2007). Effects of Soft Drink Consumption on Nutrition and Health: A Systematic Review and Meta-Analysis. American Journal of Public Health