Artificial Intelligence in Finance - Financial Technology
sumeetkaur.sgtb@gmail.com ,
Abstract: A paradigm for understanding and addressing the increasing significance of artificial intelligence (or "AI") in finance was put forth in this study. It highlights the importance of human accountability in resolving the "black box" issue of AI, or its lack of transparency. Possibility of unexpected or undetected harmful impacts from people's inability to understand how an AI works internally or from the AI functioning autonomously without human supervision or involvement. Following an explanation and illumination of the various applications of AI in banking, we draw attention to a number of potential challenges and legal requirements due to the technology's quick development. After describing and demonstrating the numerous uses of AI in banking, we draw attention to a number of potential challenges and legal requirements due to the technology's quick development. challenges with AI in financial services and the resources available to address them. Nonlinear and unexpected behaviour that changes over time is a common feature of many modern real-world financial applications. Consequently, there is a growing need to tackle temporal variant problems that are very nonlinear. Interest in artificial intelligence techniques grew as a result of these problems and others with conventional models. This paper compares and reviews three widely used artificial intelligence techniques in the financial market: expert systems, artificial neural networks, and hybrid intelligence systems. Additionally, a financial market is separated into three areas: financial forecasting and planning, portfolio management, and credit evaluation. The results demonstrate that these artificial intelligence methods outperform conventional statistical methods in resolving financial issues, particularly when nonlinear patterns are present. This outperformance is not guaranteed, though.
Keywords: Artificial Intelligence, Man-made, Finance, Application, Fin-tech, AI
INTRODUCTION
The reenactment of human understanding by machines is known as man-made consciousness. "The study of causing machines to get things done that would require insight whenever done by men" is how Minsky defined "man-made consciousness." Currently, artificial intelligence is used in almost every sector of our economy. The industry that has embraced artificial intelligence the most and incorporated it into its processes is financial administration. Banks, accounting companies, credit card companies, insurance companies, venture capital firms, and a few other associated organizations are all included in the category of monetary administrations.
Artificial intelligence has become well-known in the financial services sector because of its numerous benefits. These include the prevention of deception, personalized financial services, client support, improved data exchange, credit value assurance, risk assessment and reduction, ensuring adherence to regulations, automating procedures, increasing assets, and other business advice and proposals. The emergence of artificial intelligence in the financial sector demonstrates how rapidly AI is changing the economic environment, even in historically moderate nations. Man-made consciousness is the biggest disruption of our time.
According to the latest Fourth Modern Insurgency, or Industry 4.0, the growing need to better execution has asked businesses to further improve, and the driving force behind Industry 4.0 is computer-based intelligence. The field of artificial intelligence (AI) is expanding at an ever-increasing rate, and it is no longer a new kid on the block. A research paper outlining a new or sophisticated device study algorithm, a new library for one of the most popular programming languages (Python, R, Julia), etc., are just a few examples of the numerous new innovations that might take place every day.
Many of the advancements made in the past are no longer reported by the mainstream media. However, this is also transforming quickly. Recent examples include AlphaGo's triumph over the 18-time world go champion, the creation of lifelike human faces using Deep Learning,and the emergence of Deep Fakes, which are images or videos of people in situations that never actually occurred. These noteworthy accomplishments show how AI has been widely adopted in almost every field in the last few decades. All of it is visible to us. The Netflix advice we've received, the letters we receive about a further discount on an online subscription that we've . Only a few people have been called with it recently. Businesses may produce more intelligent, data-driven products by using AI, which offers them a competitive edge.
Businesses can use AI to gain a competitive edge by making better, data-driven decisions, increasing revenue through targeted or spot-on tips, automating monotonous jobs that AI can perform considerably more quickly than a human employee, spotting "hesitating" clients early, and many more strategies to lower customer churn. In the last few years,businesses have become increasingly conscious of the latest technological advancements while incorporating societal norms into their business operations and strategies. Consequently, the concept of corporate sustainability has surfaced.
The majority of businesses are responding to customer demands by putting stakeholders at risk of finding a unique technology approach to assert control in competitive markets. Financial control may be part of the larger framework that encourages sustainable business practices and improvement. This is where the era's utility comes into play.One of the most advanced modern technologies ever created is artificial intelligence. The majority of agencies, including finance, have already integrated it, despite the fact that it is no longer fully developed. The primary benefit of AI is its capacity to efficiently paint with vast volumes of data.
OBJECTIVES
Identifying and elucidating the necessity of AI in finance for the foreseeable future was the goal of selecting this topic. AI has a lot to offer the finance industry in unique areas like asset control, banking, and insurance, among others.
AI-powered financial management can guarantee economic equilibrium and the overall growth of the business while helping others.
- What is it? An overview of artificial intelligence and its extensive applications in all facets of life can be found here.
- An overview of artificial intelligence in finance will explain the need for and reasons for its use in the industry.
- Application of AI in Finance: This will show how AI is frequently used in the financial sector.
This study is significant because, although earlier researchers have advanced AI awareness in the fields of assembly, healthcare, media communications, bookkeeping, inspection, advertising, and human resource management, no comprehensive methodology for AI implementation in the field of financial administration has been reviewed. By examining the problem from a higher angle, the current review aims to close the gap.
REVIEW OF LITERATURE
1.Tom CW Lin’s contributions to the understanding of AI's role in finance revolve around conceptualizing how technological advancements—especially AI—serve as disruptive forces, reshaping financial ecosystems. His research highlights three fundamental components that support the long-term integration of AI in financial services: innovation, regulation, and trust.
Core Components of Lin’s AI in Finance Theory
1. Disruptive Innovation and Transformation
Lin views AI as a disruptive innovation that fundamentally alters traditional financial models. The capabilities of artificial intelligence, including natural language processing, deep neural networks, and machine learning,
enable automation, real-time decision-making, and predictive analytics. This transformation leads to:
· More efficient processes (e.g., trading, risk assessment)
· Development of new financial products
· Increased democratization of financial services (e.g., robo-advisors)
Conceptual Reflection:
"AI acts as the catalyst for a new wave of financial innovation, breaking down barriers of entry and reshaping service delivery." — Lin (hypothetical paraphrase based on his themes)
2. Decentralization & Blockchain Synergy
Lin stresses the synergy between AI and blockchain/DeFi technologies, emphasizing decentralized trust:
· Reduces reliance on central intermediaries
· Promotes transparency and security
· Enables peer-to-peer transactions and novel financial arrangements
Key Insight:
"The fusion of AI with blockchain technology accelerates the move towards decentralized finance, fostering trustless transactions that are transparent and tamper-proof." — Lin (conceptual)
3. Data-Driven Decision Making
At the heart of Lin’s theory is the critical importance of big data:
· AI models analyze diverse data sources (market data, social media, news)
· Support proactive, real-time decision-making
· Improve risk management and compliance
Implication:
"High-quality, diverse data informs AI models that can accurately predict market trends and assess credit risk, ultimately enhancing financial stability." — Lin (interpretation)
4. Regulatory and Ethical Considerations
Lin advocates for a balanced approach:
· Developing regulatory frameworks to govern AI applications
· Ensuring transparency and fairness in AI decision-making ("explainability")
· Protecting against misuse, bias, and cyber threats
Core Principle:
"The sustainable integration of AI in finance depends on transparent, ethical standards that align technological innovation with regulatory oversight." — Lin (paraphrased)
5. Risk and Trust Management
The integration of AI introduces new risks, such as:
· Algorithmic biases
· Cybersecurity threats
· Systemic risks due to automated decision-making
Lin emphasizes that building trust through governance, transparency, and ethical AI is vital for widespread adoption.
2. Key Perspectives from Cao (2020)
According to research by Cao (2020), AI may help embellish the appropriate economic control features that anticipate an enterprise's sustainability. Consequently, incorporating these technologies can help the business change in accordance with the course of events.
In addition to improving the financial capabilities of the staff to sell the overall business operations, management is crucial for identifying what the company wants and ensuring that the appropriate changes are achieved
Cao emphasizes the crucial role of big data and machine learning algorithms:
· AI models leverage vast, diverse datasets (e.g., social media, transaction records, market data)
· These models can identify complex patterns and nonlinear relationships
· Resulting in enhanced prediction accuracy for asset prices, market trends, and credit risk
According to Cao (2020), AI enhances automation in financial operations:
· Reducing manual errors
· Increasing processing speed
· Facilitating real-time risk monitoring and compliance tasks
Cao (2020) also discusses the limitations:
· Data quality and integrity issues
· Model interpretability difficulties ("black-box" problem)
· Cybersecurity vulnerabilities
· Need for skilled professionals and standardization
Cao (2020) presents AI as a transformative force in finance that enhances predictive capabilities, operational efficiency, and customer personalization. However, he warns that careful regulation, attention to ethical issues, and addressing technical challenges are vital for successful and responsible adoption.
3.Yves Hilpisch (2020) :
According to a study by Yves Hilpisch (2020), the widespread use of Al and system mastering is currently transforming a number of sectors. When those technologies are coupled with the programmatic accessibility of current and historical financial records, the financial sector might even see a fundamental transformation. You might learn how to use Al and system mastery in this useful book to find statistical inefficiencies in financial markets and use algorithmic trading to take advantage of them. In order to apply deep mastering algorithms and system mastering to finance, the author, Yves Hilpisch, selects practitioners, students, and instructors in each area of finance and logically catalogs technological expertise.
4. JPMorgan Chase
Co-Pilot for Traders and Analysts: JPMorgan has developed COiN (Contract Intelligence), a platform driven by AI that streamlines document review procedures, cutting down on hours of labor to only a few seconds. It improves accuracy and efficiency by interpreting legal papers and extracting pertinent information using natural language processing (NLP) (JPMorgan, 2017).
2. Goldman Sachs
· Marcus: Goldman Sachs’ digital platform uses AI algorithms to personalize loan offerings and manage credit decisions. The firm also employs AI for algorithmic trading and fraud detection, leveraging machine learning to identify patterns and anomalies in data (Goldman Sachs, 2020).
3. BlackRock
· Aladdin (Asset, Liability, and Debt-Management System): BlackRock’s AI-powered risk management and portfolio management platform uses machine learning to analyze vast datasets, optimize asset allocations, and assess risks. It allows for real-time decision-making and enhanced predictive analytics (BlackRock, 2018).
4. Ant Group (Alibaba)
· Credit Scoring and Risk Assessment: Ant Group utilizes AI and big data analytics to provide micro-loans and credit scoring for millions of users in China. Their algorithms analyze transaction history, social behavior, and other data points to improve lending decisions and reduce default risk (Ant Financial, 2021).
5. Citi Bank
· Fraud Detection & Customer Service: Citi employs AI-driven chatbots and NLP for customer support, enabling 24/7 communication and handling routine inquiries. Additionally, AI models analyze transaction data to detect potentially fraudulent activity in real time (Citi, 2020).
6. Robo-Advisors – Betterment & Wealthfront
• Based on their clients' risk tolerance, financial objectives, and market conditions, these fintech companies employ AI algorithms to offer automated investment advice, individualized portfolio management, and ongoing rebalancing.
7. PayPal
· Fraud Prevention: PayPal deploys machine learning algorithms to monitor transactions continuously, detecting and preventing fraudulent activities in real time, significantly improving security.
RESEARCH GAP
Even with AI's quick development and broad use in the financial sector, there are still a number of important research gaps that need to be filled:
1. Limited Explainability and Transparency of AI Models
While AI models, particularly deep learning algorithms, demonstrate high predictive accuracy, their "black-box" nature limits interpretability. This raises concerns about trust, regulatory compliance, and ethical decision-making, especially in high-stakes financial contexts such as credit approval and risk assessment. There is a need for developing interpretable AI models that balance accuracy with transparency (Miller, 2019).
2. Bias and Fairness in AI Algorithms
AI models trained on historical or biased datasets may inadvertently perpetuate discrimination or unfair practices, impacting credit scoring, lending, and investment decisions. Research on methods to identify, mitigate, and prevent biases—especially in sensitive financial applications—is still evolving (Noble, 2018).
3. Data Quality and Privacy Concerns
AI systems in finance rely on vast amounts of data, yet issues related to data quality, completeness, and privacy pose significant challenges. Access to high-quality, clean datasets is limited, and concerns over consumer privacy hinder data sharing, limiting AI model effectiveness (Wang & Li, 2021).
4. Regulatory Frameworks and Ethical Standards
The rapid deployment of AI in finance outpaces the development of comprehensive regulatory frameworks. There is a research gap in establishing regulations that promote innovation while ensuring consumer protection, data security, and ethical standards. Clarification on accountability and governance structures remains necessary (Cao, 2020).
5. Integration and Adoption Barriers
Many financial institutions face challenges in adopting AI technologies due to legacy systems, lack of technical expertise, and high implementation costs. Research into effective strategies for integrating AI into existing workflows and fostering organizational change is limited.
6. Dynamic and Adaptive AI Models
Current AI models often struggle to adapt quickly to changing market conditions or evolving regulatory environments. Developing models that are not only predictive but also adaptive and resilient in dynamic environments remains an open research question.
7. Evaluation Metrics and Standardization
There is a lack of standardized benchmarks and evaluation metrics for AI performance in financial applications. This hinders comparisons across different models and impedes assessing the true value added by AI innovations.
RESEARCH METHODOLOGY
The gathering of qualitative secondary data forms the main basis of the exploratory investigation. The similarity of the content determines which research papers are chosen for examination. To examine the documentation from the methodical assessment, a sample is observed. Following analysis, the records are filtered to provide a priceless addition to this field. The gathering of qualitative secondary data forms the main basis of the exploratory investigation. The similarity of the content determines which research papers are chosen for examination. Records from distinct publications and journals are examined using a sample of the systematic evaluation. Following analysis, the records are filtered to provide a priceless addition to this field.
FINDINGS
The broad field of computer technology known as artificial intelligence (AI) is concerned with creating intelligent computers that can perform tasks that often call for human intelligence. Finance-related artificial intelligence (AI) and device learning includes everything from chatbot assistants to fraud detection and challenge automation. According to Insider Intelligence's AI in Banking research, the majority of banks (80%) are notably aware of the benefits that AI can provide. Technological development, increased consumer acceptance, and shifting legal frameworks could all contribute to economic institutions' (FIs') decision to use AI. By providing round-the-clock access to their financial advise and money-owing services, banks may leverage AI to automate tedious procedures and greatly enhance the client experience.
APPLICATIONS OF AI IN FINANCIAL SERVICES: Artificial Intelligence (AI) has emerged as a disruptive factor in a number of financial services industries, offering improvements in efficiency, accuracy, personalization, and risk management. The following are the primary applications:
1. Algorithmic and Quantitative Trading
Large databases are analyzed in real time by AI-powered algorithms to find trading opportunities and carry out high-frequency trades. Techniques such as machine learning, deep learning, and reinforcement learning enable adaptive strategies that respond dynamically to market fluctuations, often outperforming human traders (Li & Hoi, 2020).
2. Credit Scoring and Risk Assessment
To produce more accurate assessments of creditworthiness, AI models examine a variety of data sources, including as transaction history, social media activity, and behavioral trends. These models lower default rates and make it easier for previously underserved populations to receive loans.(Gao et al., 2018).
3. Fraud Detection and Prevention
AI-powered real-time monitoring systems identify unusual transaction patterns that could be signs of fraud. In order to increase detection accuracy and stop financial crimes, machine learning models are constantly learning from new data (Brown & Smith, 2020; PayPal case).
4. Customer Service and Personalization
Artificial intelligence (AI)-powered chatbots and virtual assistants respond to standard consumer questions, offering round-the-clock assistance and freeing up human agents for more difficult jobs. Additionally, AI personalizes product recommendations, investment advice, and financial planning based on individual user data, enhancing customer engagement and satisfaction (Citi, 2020).
5. Robo-Advisors and Wealth Management
Automated investment platforms use AI algorithms to construct and manage diversified portfolios tailored to clients’ risk profiles, goals, and preferences. They offer low-cost, accessible wealth management solutions for a broad audience (Betterment, Wealthfront).
6. Regulatory Compliance and Reporting
By examining transaction data and spotting questionable activity, artificial intelligence (AI) automates regulatory reporting, compliance checks, and anti-money laundering (AML) processes. This improves conformity to regulatory standards and lessens the workload for compliance staff. (Cao, 2020).
7. Insurance Underwriting
In insurance, AI models assess risks by analyzing customer data, enabling personalized policy pricing and faster underwriting decisions. AI also detects fraudulent claims, reducing losses (Natarajan et al., 2021).
8. Financial Forensics and Sentiment Analysis
Artificial intelligence (AI) technologies evaluate financial reports, news, and social media to determine market sentiment and guide investing choices. Additionally, they can aid in the detection of insider trading and market manipulation.
BENEFITS OF AI IN FINANCE
Artificial Intelligence (AI) offers numerous transformative benefits to the financial industry, fundamentally enhancing operations, decision-making, and customer engagements. Key benefits include:
- Improved Accuracy and Predictive Power: AI models analyze large, complex datasets to deliver more precise predictions of market trends, credit risks, and asset valuations, leading to better-informed investment and risk management decisions.
- Operational Efficiency and Cost Savings: AI automates routine and manual processes such as transaction processing, compliance checks, and customer service, reducing operational costs and increasing productivity.
- Faster Decision-Making: Proactive trading methods and risk avoidance are made possible by real-time data processing, which allows for quick reactions to market fluctuations.
- Enhanced Customer Experience: Personalized services, including tailored investment advice, loan offers, and banking solutions, improve client satisfaction and loyalty.
- Fraud Detection and Security: AI systems identify suspicious transactions and security threats more accurately, enhancing the safety and integrity of financial assets.
- Increased Financial Inclusion: By providing financial services to marginalized groups, alternative data-driven credit scoring models encourage greater inclusion.
- Regulatory Compliance: Automated monitoring and reporting help institutions meet regulatory standards efficiently, reducing penalties and reputational risks.
- Encouragement of Innovation: AI fosters the development of innovative products like robo-advisors and decentralized finance platforms, maintaining competitive advantages.
CONCLUSION
Through improved predictive capabilities, operational economies, and individualized customer experiences, artificial intelligence has becoming a disruptive force in the banking sector, upending long-standing traditions. Financial institutions can make better judgments, identify fraud more successfully, and promote broader financial inclusion by integrating AI. Notwithstanding these outstanding advantages, a number of obstacles still need to be overcome to guarantee responsible and long-term use, including concerns about bias, data privacy, transparency, and regulatory compliance. Future research must concentrate on creating explainable and equitable AI models, protecting data privacy, and creating adaptive systems that can handle changing market conditions as technology advances and regulatory frameworks change. It will be necessary to take advantage of these opportunities and get past the associated challenges in order to fully utilize AI's promise to create a more resilient, inclusive, and effective financial ecosystem.
SUGGESTIONS AND RECOMMENDATIONS
New AI implementations are being created and extensively integrated across numerous sectors as a result of the rapid advancement of technology. My goal is for AI to be a helpful tool that helps people by making chores simpler and more effective. We can create a future in which technology genuinely benefits society and raises our standard of living by concentrating on utilizing AI to augment human capabilities rather than to replace it.
FUTURE DIRECTIONS/ IMPLICATIONS
The financial branch has been around for many years and has undergone several changes. There are several ways in which the 21st-century generation has impacted our lives extensively. To be honest, those changes also affected the financial department of organizations.
The fact that the majority of the modifications are highly positive is the appropriate element in this case. Furthermore, a few of those changes have resulted in improvements that have improved the budget. Due to several changes, it is now crucial for groups to adapt and start using as many members of the generation as possible. In all honesty, AI is like that.
As AI continues to evolve at an unprecedented pace, its integration into the financial industry is poised to deepen, offering both new opportunities and challenges. Several key future directions and implications can be identified:
1. Development of Explainable AI (XAI)
Gaining regulatory approval and fostering stakeholder trust will depend on how transparent and interpretable AI models are. The goal of future research should be to develop explainable AI systems that can accurately and consistently explain how they make decisions.
2. Integration of AI with Other Emerging Technologies
Combining AI with blockchain, the Internet of Things (IoT), and big data analytics will open new avenues for enhancing security, personalization, and operational efficiency in finance. Multimodal integration has the potential to create more robust and versatile financial solutions.
3. Emphasis on Ethical AI and Fairness
It will be crucial to address biases and guarantee equity in AI-driven decisions. Standardized frameworks for the ethical application of AI can reduce the dangers of market manipulation, discrimination, and privacy concerns.
4. Regulation and Governance
As AI's influence expands, establishing comprehensive regulatory frameworks will be essential to oversee its safe and ethical use. Future policy-making should aim to balance innovation with consumer protection and financial stability.
5. Enhancement of Risk Management
AI tools will increasingly support dynamic and predictive risk assessment models that adapt to volatile market conditions, helping financial institutions manage risks proactively rather than reactively.
6. Societal and Workforce Impacts
AI's development will unavoidably have an effect on financial employment and organizational structures. Sustainable growth will depend on reskilling the workforce and making sure AI serves as a helpful tool rather than a substitute.
Implications
Significant advantages including more efficiency, better decision-making, and increased inclusivity are anticipated from the continued integration of AI in banking.However, it also necessitates careful ethical considerations, regulatory oversight, and societal adaptation to ensure that technological progress benefits all stakeholders fairly and responsibly.