Impact of Online Learning on Academic Achievement in Higher
Education
Bhuwan Mohan Dwivedi1*, Dr. Tikam Singh2
1 Research Scholar, Department of Education, Sunrise
University, Alwar, Rajasthan, India
bhuwan.sanjeev@gmail.com
2 Assistant Professor,
Department of Education, Sunrise University, Alwar, Rajasthan, India
Abstract : Due to the rapid growth of
ICT, online education has become increasingly significant in higher education. This
study investigates how professors feel about online education and how it
impacts students' grades. The mixed-method approach included surveying 150
undergraduate and graduate students using structured questionnaires for
quantitative data and interviewing 20 faculty members for qualitative data. Even
while online platforms make learning more flexible and accessible, the findings
show that they still have several issues, including a lack of training,
technical barriers, less interaction, and apathy. Most students preferred
online platforms to institutional institutions, emphasizing the role of
technology in encouraging independence and academic performance. Faculty say
effective online training takes substantial preparation, new ideas, and
continual professional development. Despite its limitations, online learning
may improve students' skill development and knowledge acquisition with the
correct infrastructure and technique. The study suggests improving digital
literacy, institutional platforms, and student-centered teaching to promote
higher education online learning.
Keywords: Online Learning,
Academic Performance, Higher Education, E-Learning Platforms, Digital Literacy,
Faculty Perceptions
INTRODUCTION
Knowledge-based culture and an efficient workforce are
a nation's foundation for growth. Educational systems must adapt to new
technologies to remain competitive. As technology advances, educational
requirements have increased [1]. Rising competitiveness, ICT advancements, and
globalization are transforming the education business. Modern technology has
made online schooling more important. It supports professional development,
student-centered classrooms, and innovative, more accessible learning
approaches. The educational system must use cutting-edge communication and
information exchange to help today's students succeed. Institutions and
students see various reasons why higher education e-learning is increasing.
Higher education is becoming increasingly popular. Over 70% of new Canadian
jobs will need a bachelor's degree. Online education is a potential alternative
to regular classrooms since three schools lack capacity and building new ones
is expensive. Many educational organizations, including colleges and
universities, are quickly extending their online cyber education courses [2].
Universities must offer the best learning environment with technology advances
to meet students' changing needs. Most college courses include an online
component to provide course materials or help students with tasks. Finally,
whether they graduated on campus or online, prospective companies will want
graduates with the skills to thrive in the workforce. Online degree programs
are growing rapidly due to demand. Online education is popular with students
because of its ease in today's busy world.
Online education in
India
India sticks to its tried-and-true
educational paradigm because it works. However, schooling needs are changing
rapidly, making a uniform curriculum necessary. India's educational system
needs major improvements. IT and its services now revolve around India.
Non-technological ways to educate India's enormous young population are few.
This makes online learning crucial. Though slower to adopt than in other
countries, internet education is growing in India. Higher education professors
and students must learn digital literacy to utilize ICT for personal and
professional advantage. Rural India has a teacher shortage, and online
education may help. Online learning may solve these challenges via virtual
classes, mentoring, and live video streaming. Many feel online learning is better
than classroom training due to its efficiency and order. Digital evaluations
make class progress evaluation easier, especially in big classes [3]. More
people are studying online, improving India's literacy rate.
·
In India, there are internet-only enterprises
and offline companies with an online presence.
·
This combination of conventional
classrooms with e-learning platforms should aid rural India's e-learning
novices.
·
The use of online education as an
alternative to traditional college courses is still in its infancy in higher
education.
·
Online MBA is the most popular course [4].
·
The online education market is worth 33
USD million, accounting for 13% of the entire market.
·
Strong government backing and a large
homeschooling population will boost online education expansion. KPMG India 2017
research and analysis
·
India's internet penetration increased
from 27% in 2015 to 34.8% in 2016, despite a 1.2% population growth.
·
Interestingly, 13.5% of internet users
worldwide reside in India.
·
According to reports, the nation ranks
second in size with 462 million Internet users, after China. Statistics (2017)
OBJECTIVES
1. To
investigate faculty opinions and issues about the efficacy of online
instruction;
2. To
investigate how online learning affects students' academic achievement in
higher education.
RESEARCH METHODOLOGY
We wish to study how online education influences
students' grades and how professors feel about their online teaching. This is
achieved by mixed-method research using quantitative and qualitative methods
[5]. Online learners' opinions will be quantified in areas including
information absorption, skill development, and platform use. Qualitative
research will examine professors' perceptions on online teaching's pros and
cons. Descriptive research designs may better understand and analyze online
learning effectiveness aspects. This strategy helps explain how internet use
behavioral intentions affect college students' academic performance.
Sampling
This study will include Balrampur, Uttar Pradesh,
public and private school students. Sample includes undergraduate and graduate
students who use the internet [6]. Because there is no complete sample frame,
non-random convenience sampling will be employed. This ensures that respondents
may simply access the survey, ideal for exploratory research. The organized
questionnaire will be given to 150 randomly selected pupils. Questionnaire
readability, face validity, and completion time were evaluated while
establishing sample size. Beyond the student poll, twenty professors from
selected institutions will engage in structured interviews to better understand
their opinions on online teaching, its challenges, and strategies to enhance
it. The survey will employ closed-ended questions to measure students' views on
classroom technology, online education, and learning satisfaction. Interviewees'
qualitative responses will help explain higher education online learning's
pedagogical and contextual features [7].
DATA ANALYSIS
1- Merits and Demerits of Online learning
It has been shown that engagement in online learning
has an impact on the academic achievement of students (Figures 1 and 2). The
majority of students were in agreement that there are a number of disadvantages
associated with online learning. These disadvantages include a lack of
self-discipline, restricted chances for extracurricular activities, low levels
of student-teacher interaction, technical challenges, challenging home
settings, and less opportunities for students to participate in extracurricular
activities. On the other hand, some students may benefit from online learning
due to the many benefits it offers, such as the ability to study at your own
pace, access to course materials, the ability to record classes, and the
freedom to schedule classes.

Figure 1. Merits of Online
Learning

Figure 2. Demerits of Online
Learning
2. The Efficiency of Online Education in Achieving
Learning Goals
This section examined the extent to which students
were able to accomplish their educational objectives via the use of online
courses. A significant number of students believe that attending lessons online
has enabled them to acquire more knowledge and remember more of what they have
learned [8]. The students, on the other hand, were in agreement that their
social skills and activity levels had decreased as a result of their
participation in online training. They had a sense of disconnection from the
social community and miss the opportunities for active involvement and social
interaction that they enjoyed in conventional classroom settings.

Figure 3. The Efficiency of Online Education in Reaching
Learning Goals
3. Modes of Instruction for Online Learning
According to the findings, the following are the sorts
of activities that were most often used in online classes: textual material,
PowerPoint presentations, analytical exercises, problem solving, and group
cooperation on research projects [9]. On the other hand, activities such as
debate, discussion, dispute resolution, and management were seldom incorporated
in online classrooms.

Figure 4. Fundamental Modes
of Instruction for Online Learning
4. Learning Preferences of Students
Students ranked the following learning options as
being among the most important and successful: activities connected to time
management and stress management, conflict management, teamwork, interaction
and public speaking, and decision-making. The development of skills that are
relevant to the 21st century offers significant benefits to students in terms
of both their academic performance and their preparation to join the job.

Figure 5. Preferences for
Learning
5. People's Views and Experiences with Online Learning
Environments
Students' views on technology and online platforms in
online education were disclosed. Students embraced the institution's platform
usage without criticism [10]. Furthermore, 69% of students would have chosen
alternative online platforms better suited to their educational demands. Many
students are uncomfortable with educational platforms since they did not attend
adequate training classes. Overall, technology has improved students' academic
achievement and independence.

(A) I Am Satisfied Using Our
Institute Platform

(B) I Wish To Use Other
Platforms That Are More Useful For My Learning Experience

(C) I Had Training Courses
Before Using A Platform

(D) I Had Training Courses
Before Using A Platform
Figure 6. Views on E-learning
Platforms

(E) Using Technology Helps
Me Become An Autonomous Learner

(F) My Academic Performance
Has Improved Using Online Platforms
Figure 7. Opinions on Online
Learning Environments
Interviews: Views and Perceptions
To answer the second research question, which is to
"explore the teachers' experience of online learning context and to offer
some solutions and recommendations to improve the effectiveness of online
teaching practices," we analyzed the responses of the interviewees by
categorizing them into themes [11]. This allowed us to answer the question. The
following is a list of the four primary points that are discussed in the paper:
first, the prior teaching experience of the instructors; second, the
utilization of the platform; third, teaching techniques; fourth,
target-oriented activities in an online setting; and finally, a list of
recommendations and proposals for improving the quality of education.
1. Experience in Online Instruction
Educators, who typically thought that online education
was more challenging than conventional classroom settings, face a distinct set
of obstacles when they are working with virtual classrooms. When asked, the
majority of educators felt that becoming an online educator involves a
significant amount of time spent studying, preparing, and practicing. Despite
the fact that many online teachers said that they had achieved their course
objectives, a significant number of students demonstrated very low levels of
involvement and motivation overall. "Generally, all the course objectives
were achieved but low interactivity is highly dominant in the online
teaching-learning context," according to a number of the teachers. All of
the instructors were in agreement that in order to make online learning more effective,
both the staff educators and the students needed to take part in professional
development programs, seminars, and training [12]. In response to a question
concerning the challenges associated with teaching in a mixed or online
environment, everyone of the teachers acknowledged that further training in
information technology and e-learning is required.
2- The Impact of Online Learning on Students
The vast majority of educators surveyed felt that
their pupils did not benefit from participating in online courses. Due to the
lack of interaction and feedback, the majority of pupils were dissatisfied.
Unfortunately, a lot of factors contributed to the unfavorable impact:
•
Limited internet connection;
•
Difficulty using the platform;
•
Difficult internal and external
circumstances
•
Absence of digital tools;
•
Lack of zeal and drive;
•
Problems with adaptation
In spite of this, there were educators who believed
that schools that used hybrid or blended learning had a positive impact [13].
Instructors reported high levels of student satisfaction and effective class
participation. Many students also reported a gain in independence and autonomy
as a consequence of the increased use of technology in class and the completion
of required online research and assignments. Furthermore, instructors noted
that students were able to successfully participate in class.
3. The Platforms' Usefulness
There was complete consensus among the professors who
were questioned on the fact that the synchronous mode of teaching supports and
enables contact between students and instructors, as well as actively
encourages students to raise questions in real time. Additionally, asynchronous
learning is a successful technique because it provides students with increased
control over their own learning and makes them more involved in their own
learning environment by providing possibilities for peer collaboration,
feedback, and self-reflection. Assignments that require students to engage in
analytical and reflective thinking are something that instructors feel should
be given to students so that they may develop, synthesize, explain, and apply
what they have learned in the classroom.
4. Target Skills and Efficient Teaching Methods
The vast majority of teachers have not had sufficient
professional trainings and tutorials prior to joining the realm of online
teaching activities. Educators make an effort to get acquainted with the
platforms and make efficient use of them in their presentations and courses. There
was a consensus among a number of instructors that the first professional
trainings did not fully address the technical components [14]. In addition,
when asked about approaches and activities that may potentially perform well in
an online environment, the majority of instructors were unable to produce responses
that were considered cohesive. A number of instructors demonstrated a lack of
conviction and assurance in their position by use phrases such as
"probably" and "maybe" when explaining the topic at hand. Academic
concepts and teaching in the form of lectures have been suggested by a few
educators as having the potential to function well in an online setting. A
number of individuals are of the opinion that the use of asynchronous
assignments, video sharing, and games may result in students being more self-sufficient
and engaged. According to educators, there are considerable variations between
in-person training and online instruction. As a consequence of these changes,
the skill sets and competency levels of students should be updated properly. The
use of activities such as group projects, communication, and content analysis,
as stated by instructors, has the potential to enhance the academic performance
of pupils.
5. Enhancing the Effectiveness of Online Learning
There have been a number of educators who have
expressed their thoughts on how to raise the bar for classroom teaching and the
accomplishment of individual students [15]. The majority of academics have
proposed the following things in order to improve the effectiveness of online
teaching and learning activities:
•
Ensuring that a dependable internet
connection and appropriate information technology equipment are made available.
•
Motivating pupils to participate in
research and learning activities that are centered on projects.
•
Organizing continuing trainings and
seminars for education professionals and students to learn how to use various
platforms.
•
Making PowerPoint presentations for
students to use in reviewing the topics covered in the course.
•
Integrating cutting-edge technologies and
instructional strategies into online learning programmes on a regular basis.
FINDINGS
According to the findings of the research,
participating in online education may have both positive and negative impacts
on the academic performance and overall happiness of college students and
professors.
1. The
students noted that online learning offered a multitude of benefits, such as
the opportunity to study at their own pace, access digital materials, and see
recorded lectures. On the other side, the majority of individuals highlighted
concerns, such as a lack of communication between instructors and students,
challenges with technology, a lack of discipline, and a limited number of
opportunities for extracurricular activities.
1. The
majority of students said that their knowledge acquisition and understanding of
the information covered in the course improved as a consequence of their
participation in online learning. It had a negative influence on their social
skills, making them feel passive and lowering their engagement, in contrast to
in-person training, which had a positive impact on their social abilities.
2. Methods
of teaching that were used the most often included those that were based on
text, PowerPoint presentations, problem-solving assignments, analytical
exercises, and group projects. As a result of a lack of emphasis on debates,
discussions, and exercises in conflict management, the number of possibilities
for interactive learning opportunities was reduced.
3. The
students expressed a high preference for activities that placed an emphasis on
the significance of time management, teamwork, decision-making, and
interpersonal skills. They considered these to be essential characteristics for
achieving success in school and finding work in the future.
4. When
it came to the platforms offered by the university, the students did not have a
preference; nevertheless, 69% of them preferred external platforms that they
perceived to be more user-friendly. Due to the fact that many of them had not
had any prior training, they had less confidence in their ability to utilize
the instruments provided by the institution. The students did, however, concur
that the use of technology increased their level of autonomy and assisted them
in doing better in the classroom.
5. The
faculty members who were responsible for online education reported having
challenges with student motivation and low levels of involvement. Additionally,
they noted that online instruction needed more preparation and innovation on
their side. In order to achieve better outcomes, they emphasized the need of
professional development, the enhancement of infrastructure, and the
incorporation of activities that were project-based and also interactive.
In spite of the fact that online learning is easy and
easily available, the success of this mode of education is heavily reliant on a
number of elements, including the digital literacy of students, the
preparedness of instructors, the support of institutions, and the use of
instructional strategies that are student-centered and interactive.
CONCLUSION
According to the research, online learning has brought
about several advancements in the field of higher education. However, it has
issues with infrastructure, digital literacy, and engagement, despite the fact
that it is more accessible, adaptable, and gives students more opportunity to
study on their own. In spite of the fact that there is universal consensus that
technology may make it easier for students to acquire knowledge and engage in
self-directed learning, the quantitative findings indicate that a significant
number of students continue to face obstacles such as insufficient training,
technical issues, and dissatisfaction with instructional platforms provided by
institutions. This assertion is supported by qualitative observations made by
faculty members, which demonstrate that online education needs meticulous
preparation, continuous professional development, and innovative tactics in
order to maintain student engagement and achieve the intended results. The
findings of the study, taken as a whole, emphasize the significance of making
continuous investments in digital infrastructure, training programs, and
instructional methodologies that integrate technology with student-centered,
active learning practices. The use of online learning has the potential to
improve students' academic performance and better prepare them for the
challenges that come with living in a digital world.
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