National E-Governance Plan -Haryana: Successful Execution and Its Impact in State Reform

1. INTRODUCTION

Haryana is pleased with being one of the initial two states with most elevated per capita pay in the nation. The e-Readiness Assessment Report – 2005 of India, discharged by the Department of Information Technology, Government of India, has positioned Haryana as yearning pioneer. The state's e-Governance Vision Statement is, 'To accomplish effectiveness, straightforwardness and responsibility in management by giving ICT empowered access and open doors for all, anyplace, whenever'. The State e-Governance ventures have officially gotten 12 lofty national honours. The Government of Haryana has given extraordinary accentuation on executing Mission Mode e-Governance Projects, distinguished under the National e-Governance Plan (NeGP). The State IT division is encouraging the offices and National Informatics Center-Haryana State Center (NIC-HRSC) and Haryana State Electronics Development Corporation (HARTRON) is aiding specialized viewpoints. A well-defined, straightforward and proficient framework for the orderly endorsement of the departmental IT activity design has been set up through different high power panels which incorporate state level IT controlling advisory group (IT-PRISM), state specialized board of trustees, society for IT activity finance for e-Governance activities at state level, region IT society in each region. Plans/venture proposition of different offices/associations have been endorsed by IT-PRISM, covering every single significant office/associations. The work has begun on the vast majority of the mission mode ventures (MMPs), being actualized under the National e-Governance Plan (NeGP) by the management of India, and a huge advance has just been accomplished on various tasks.

E-governance can help diminish defilement in an assortment of ways. It takes away carefulness from the governance functionary, along these lines controlling open doors for discretionary activity, which regularly brings about defilement. For instance, in arrive records computerization in Haryana, a first-in first-out (FIFO) teach is forced on the request of preparing applications for changes in records in the work process framework built up to deal with the undertaking. Government representatives can't enable anybody to bounce the line. The date and time are naturally stamped on benefit solicitations and they can't be dismissed discretionarily, as a reason must be recorded if an application is rejected. Biometric sign in by

in information through wrongful acts. By making rules basic and more straightforward, e-government encourages residents and organizations to address irrational principles and methodology and their subjective applications. Through stands, sites, and their cell phones, nationals can check the status of their governance ask for and additionally feature any mistake. Dissimilar to the customary framework, decreased physical contact with government authorities shields the defenceless classes from influence searchers. Usage of ICT-empowered changes is a long-drawn exercise that takes numerous years to convey full esteem. The short residency of undertaking champions makes the usage foolhardy. G.D. Bhatt37 (1989) in his book, "City Governance in Uttar Pradesh - A Case Study" have experimentally inspected the Municipal Governance in Uttar Pradesh. Based on his discoveries, he touched base at the conclusion that Government is loading the civil bodies in Uttar Pradesh with expanding obligations without coordinating help as extension in staff and different offices. Metropolitan accounts are sufficiently not to empower the urban bodies to perform country building exercises and make out towns perfect and worth living and the legislature have not received a modem code of allow in-help. He has in this way, required a re-evaluating for the advancement and modernization of metropolitan organization in India. National Institute of Urban Affairs (NIUA38) (1990) report is the aftereffect of errand supported by the Ninth Finance Commission (NFC) to break down the current levels of center metropolitan governances in the bleeding edge urban focuses, and to recommend the extra money related necessities that the city bodies will require over the span of the comparing time of the NFC (1990-95), to update the governances to levels proposed by the different boards and organizations. Furthermore, the examination has tended to itself to the issues related in keeping up metro governances and offices and proposed measures to conquer them. Naresh39 (1998) contemplated financial conduct of ULB's in India concerning both hypothetical and observational angles. Other than this, Municipal Corporation of Delhi is learned finally utilizing budgetary time-arrangement information (1970-71 to 1989-90). He discovered moderately, super urban communities are more uniform in giving diverse governances, despite the fact that between state contrasts as between ULB's are noticeable among states. The aberrations are most noteworthy in West Bengal and per capita salary. Monetary reliance a more elevated amount government is slightest if there should arise an occurrence of uber urban communities and most for the situation of smaller ULB's. Among states, neighbourhood bodies in Rajasthan were most autonomous and in Bihar they were most reliant on their parent governments. The development of Municipal Corporation of Delhi has been more amid the eighties than that for' the seventies. Be that as it may, genuine per capita consumption has not demonstrated much change. Among every one of the wellsprings of accounts development rates for awards are higher than those for both claim source receipts and shared charges. Among stipends, the offer of streets has gone up while on others it has gone down. Asset hole has expanded in supreme terms however as a proportion to pay and consumption it has descended. Monetary reliance on more elevated amount government has additionally declined in term of aggregate exchanges and shared expenses yet reliance on stipends has expanded. Poonia40 (1998) considered a far reaching photo of the funds of the different Municipal bodies i.e. investigation of wage and consumption. An endeavour has been made in the investigation to judge the execution of Municipal bodies in Haryana in tapping their money related assets and giving governances to the residents. The territory of study identifies with the five neighbourhood bodies, which have been chosen arbitrarily out of the add up to 82 city bodies. As per this investigation, the primary wellspring of income of the districts in Haryana is charge income. The normal yearly commitment of the assess income sources to add up to civil fund is around 68 percent while that on nontax income sources is about 32 percent. The commitment of taxes other than octroi and house duty to the aggregate assessment income is inconsequential. Allows as a wellspring of Municipal pay have not given significance in Haryana, At show there are excessively numerous statutory and authoritative confinements on the borrowings forces of the districts with the outcome that they can't raise enough credits to meet their capital necessities. Along these lines, approach and methodology administering regions acquiring ought to be changed. The future of the civil governments in Haryana would be brilliant if the state government adjusts its present disposition of disregard. S.S. Dholiwal41 (1999) in his book, "Metropolitan Governance," has featured hypothetical and

chambers. Wellsprings of pay and in addition issues being looked in the recuperation of unpaid debts, the obligations and duties and additionally the investment of the residents have likewise been contacted upon.

Panchayats: e-Panchayat: The Panchayats (town level managerial unit) level works Monitoring and Information System has been actualized under e-Panchayats activities as a web empowered town data framework. An elite site of the division has been propelled. Panchayats data is being transferred on to National Panchayats gateway. Municipalities: The House Tax Assessment and Collection Information System (HACIS) have been actualized for all regions according to state's most recent house impose arrangement. The database has in excess of 1 million properties records. Noteworthy increment in charge gathering has been recorded. The straightforwardness in charge calculation has expanded. The birth and demise and different endorsements issuing framework for region headquarter level regions are being issued through e-Disha. Execution of Integrated e-Nagarpalika System utilizing Web Technology covering every significant region of tasks has been wanted to be taken-up. OTIS: On-Line Treasuries Information System (OTIS) is a coordinated work process robotization framework. OTIS encourage part based powerful menus and security and mechanization of treasury capacities like instalments, receipts, benefits, bank scroll, voucher readiness. A linkage with FD and Banks has been built up. Numerous banks can have exchanges with single Treasury. OTIS has been actualized at 100% treasuries and sub-treasuries (103 destinations). OTIS has gotten Microsoft e-Governance brilliance grant 2006. HARIS: Haryana Registration Information System encourages enlistment of properties and land. The striking highlights of HARIS incorporate deed composing, catching putting away of photographs, security checks, authority rates, and enrolment charge data, biometric and measurable reports. HARIS has been connected to Mutations and Jam bandies. HARIS is being executed on a Self-supporting model. HARIS has been executed at all 67 Tehsils and 45 Sub-Tehsils covering 100% areas. A huge increment in income accumulation has been recorded after usage of HARIS. The biometric and photo of sub-enlistment center along with purchaser and dealer has been acquainted with bring more noteworthy straightforwardness. designs, before setting out upon ICT activities. ● In Haryana, till date the IT-PRISM (State level IT Steering Committee) has endorsed 104 IT designs/venture proposition – Work Started on all tasks ● Stress on Government Process re-building while at the same time favoring all IT Plans ● SWAN usage began, by 31st October, 2007 ● Common Service Center (e-Disha Ekal Sewa Kendra) – Started usage of the plan ● E-Governance and limit building guides arranged ● Each division can spend upto 5% of its financial plan for ICT activities ● Secretariat for data innovation is set up as a consortium of State IT office, Secretariat branch, NIC-HRSC, Society for IT activity subsidize for e-Governance, District IT Societies and Hartron

Social Welfare: Pensions: Haryana annuities preparing and data framework (HAPPIS) for in excess of 1.2 million retired people. The framework is helping in auspicious payment of annuity to maturity and different retired people each month. It has been connected with birth and demise, proportion cards and personal ID cards. It likewise helps in identifying deceitful cases. The HAPPIS data is distributed on powerful web-based interface at http://socialjusticehry.nic.in. Recipients can check their payment status. HAPPIS got National Silver Icon Award at sixth national e-Governance gathering. Other Welfare Schemes: The on-line acknowledgment of uses from subjects for different plans of Social Welfare divisions has been executed through District e-Disha focuses. The IT anticipate Department of Women and Child Development has been readied and usage started. The data in regard of all Anganwadi laborers has been distributed on Web. E-Food.Net: Web empowered nourishment acquirement and capacity observing framework. The acquisition and capacity of sustenance grains is being observed through e-Food.Net framework

Open Works Department (PWD): IMPACT-Haryana, the incorporated observing of PWD (Building and Roads, B&R) exercises is an online checking framework, which has been created and actualized over the state for in excess of 4500 works of PWD adding up to more than INR 300 millions. The IMPACT venture has been distributed as a contextual analysis in tenth National e-Governance Conference and in Indian Road Congress meeting. The streets program (Pradhan Mantri Gramin Sadak Yojana) is being actualized at all 21 workplaces of B&R Blend e-Governance Initiatives: There is likewise a requirement for creating strategies/systems for getting breadth/institutionalization to the approach. An attention is required on having a typical center foundation for all offices and basic gauges and systems for interoperability/adaptability of utilizations.

Government takes activities officially taken to the web advancements. It is expected to offer value-based governances where the basic man is cooperating with the legislature through a bound together, coordinated web empowered framework. The e-Disha Ekal Sewa Kendra (CSCs) is being built up over the state, through open private-organization (PPP) show.

Bhatnagar, Subhash, and R. Chawla (2007). Online Delivery of Land Titles to Rural Farmers in Karnataka. In D. Narayan and E. Glinskaya (eds.) Ending Poverty in South Asia: Ideas That Work. Washington, DC: World Bank. pp. 219–243. Duflo, Esther, Rema Hanna, and Stephen P. Ryan (2012). Incentives Work: Getting Teachers to Come to School. American Economic Review 102(4): pp. 1241–78. G.D. Bhatt (1989). ―Municipal Administration in Uttar Pradesh: A Case Study,‖ Eastern Book Linkers, Delhi. Gurbaxani, Vijay, and Seungjin Whang (1991). The Impact of Information Systems on Organizations and Markets. Communications of the Association for Computing Machinery 34(1): pp. 59–73. Harris, Roger (2009). Information and Communication Technologies for Governance and Poverty Alleviation: Scaling un2003.htm http://egov.eletsonline.com/2007/06/antigua-govt-launches-computer-literacy-programme-to-bridge-digital-divide/ https://timesofindia.indiatimes.com/city/chandigarh/haryana-constitutes-governance-reforms-authority/articleshow/56342708.cms https://www.hindustantimes.com/india-news/caught-in-red-tape-haryana-governance-reforms-body-yet-to-find-its-feet/story-4FWR9AFm49a5FkycaUiXfL.html Naresh, Gautam (1998). ―Financing of Local Government in India‖, Delhi Gayatri Publications National Institute of Urban Affairs (1990). Upgrading Municipal Services: Norms and Financial Implications (Prepared for the Ninth Finance Commission, Research Study series no. 38). New Delhi. Poonia, Virendera (1998). ―A study of the finances of the urban local self-government in Flaryana‖. S. S. Dhaliwal (1999). ―Municipal Administration,‖ Deep and Deep Publications Pvt. Ltd., New Delhi

Research Scholar, Department of Public Administration, Punjab University, Chandigarh