A Study on Customer Perception towards Adoption of Self Service Technologies (SSTs) in Banking with Reference to Jhansi City: Analyzing the Impact of Demographic Factors on Customer Perception and Adoption of Self Service Technologies in Banking: A Jhansi City Case Study. JASRAE. 2019;16(6):375-381. Accessed April 4, 2026. https://ignited.in/index.php/jasrae/article/view/11366