Implementation of Total Quality Management in Higher Education A conceptual framework. Journal of Advances and Scholarly Researches in Allied Education, [S. l.], v. 21, n. 1, p. 122–132, 2024. DOI: 10.29070/vecsne77. Disponível em: https://ignited.in/index.php/jasrae/article/view/14630.. Acesso em: 19 sep. 2024.