Organizational Retail Customers’ Perceptions of the Influence of Service Quality Features on their Satisfaction and Loyalty. Journal of Advances and Scholarly Researches in Allied Education, [S. l.], v. 21, n. 5, p. 419–424, 2024. DOI: 10.29070/0vrxxz26. Disponível em: https://ignited.in/index.php/jasrae/article/view/15428.. Acesso em: 25 aug. 2025.