Survey of Tqm Success Factors In Manufacturing and Service Industries: Exploring the Views and Definitions of TQM. Journal of Advances and Scholarly Researches in Allied Education, [S. l.], v. 1, n. 1, p. 0–0, 2011. Disponível em: https://ignited.in/index.php/jasrae/article/view/3797.. Acesso em: 29 jun. 2025.