Customer Relationship Management In the Banking Industry: An Extensive Review of CRM in the Banking Industry. Journal of Advances and Scholarly Researches in Allied Education, [S. l.], v. 4, n. 7, p. 0–0, 2012. Disponível em: https://ignited.in/index.php/jasrae/article/view/4289.. Acesso em: 9 jun. 2025.