Service Quality Expectation and Perception in Life Insurance Services: A Marketer’s Viewpoint: Bridging the Gap: Analyzing Customer Expectations and Service Quality in the Indian Life Insurance Industry. Journal of Advances and Scholarly Researches in Allied Education, [S. l.], v. 15, n. 4, p. 193–199, 2018. Disponível em: https://ignited.in/index.php/jasrae/article/view/8200.. Acesso em: 21 sep. 2024.