An Empirical Study on Effect of Service Quality of Hospitals and Its Impact on Patient Care: Introducing a Systematic Approach for Measuring and Improving Healthcare Operational Effectiveness. Journal of Advances and Scholarly Researches in Allied Education, [S. l.], v. 15, n. 9, p. 29–33, 2018. Disponível em: https://ignited.in/index.php/jasrae/article/view/8797.. Acesso em: 8 jun. 2025.