Customer Relationship Management (CRM) and Customer Satisfaction Related with Banking Services: Examining the Implementation and Impact of CRM in the Banking Sector. Journal of Advances and Scholarly Researches in Allied Education, [S. l.], v. 15, n. 11, p. 435–441, 2018. Disponível em: https://ignited.in/index.php/jasrae/article/view/9083.. Acesso em: 27 jun. 2025.