Study on the Customer Satisfaction in Public and Private Sector: A Comparative Study on Customer Satisfaction in Public and Private Banks. Journal of Advances and Scholarly Researches in Allied Education, [S. l.], v. 16, n. 1, p. 3130–3135, 2019. Disponível em: https://ignited.in/index.php/jasrae/article/view/10028.. Acesso em: 8 aug. 2025.