Principles of Disputes Resolution Including Emotional Intelligence: Exploring claim settlement and dispute resolution in construction contracts. Journal of Advances and Scholarly Researches in Allied Education, [S. l.], v. 18, n. 3, p. 146–152, 2021. Disponível em: https://ignited.in/index.php/jasrae/article/view/13098.. Acesso em: 28 jun. 2025.