“A Study on Customer Perception towards Adoption of Self Service Technologies (SSTs) in Banking with Reference to Jhansi City: Analyzing the Impact of Demographic Factors on Customer Perception and Adoption of Self Service Technologies in Banking: A Jhansi City Case Study” (2019) Journal of Advances and Scholarly Researches in Allied Education, 16(6), pp. 375–381. Available at: https://ignited.in/index.php/jasrae/article/view/11366 (Accessed: 4 April 2026).