A Review of Information Seeking Behaviour (ISB) and its Models

by Vinod Kumar*, Dr. S. K. Panday,

- Published in Journal of Advances and Scholarly Researches in Allied Education, E-ISSN: 2230-7540

Volume 19, Issue No. 4, Jul 2022, Pages 188 - 193 (6)

Published by: Ignited Minds Journals


ABSTRACT

People are generally agreed to have more intelligence than any other animal. He works hard to improve his lot in life by learning as much as he can via observation, experimentation, and other means. Throughout, he makes use of the data at his disposal by using various strategies. In this paper Discuss the Information Seeking Behaviour (ISB) and its Models.

KEYWORD

information seeking behaviour, ISB, models, intelligence, animal

1. INTRODUCTION

The current era has acquired the name ―Information era‖. The new technologies have accelerated research and development and led to an information explosion. The advancement of information technology has effects on all fields of knowledge. Technology has an impact on all fields of library and information science starting from the collection, storage, organization, retrieval, and dissemination of information in pinpointed, exhaustive, and expedite. The present day‘s library users are heavily utilizing information technology gadgets for the day today activities. Due to the above reasons, libraries are much eager to adopt technology-based resources and services for their users. Information is treated as a lifeline for the development of the nation. It is required for decision-making in every field. Information seeking behavior of the users depends on/her qualification, experiences, and working capabilities.[1] Every user has different seeking behavior of the information. Most of the users are well aware of the information technology and need not require any assistance in searching for desired information but in most cases, people seek assistance when he or she is approaching any information products. The study of the information-seeking behavior is the most impartment part of the development of the information system because people are one of the components of the information system. After all, an information system is developed for library users only. When we understand the role of the users in the information system, it‘s come to know that information seeking is a part of learning which enables users to find out relevant information, evaluate it, and utilized it legally and ethically. Information-seeking behavior also helps to evaluate the system designed for the library and information system.

Information-seeking behavior is a broad term and continuous process. It involves many access points to express the information needs, seeking, selection, evaluation, and finally utilization of the information to satisfy the needs. Various factors may determine the ISB of an individual or group of people. It describes understanding which information is required, in which circumstances it will be used, channels and sources used for acquiring the information, and barriers to access the information. [2] It is a way of gathering information for personal use, knowledge-up-dating, and development of personal and professional caliber. It is used for individual development or a group of persons. It describes the way individuals/groups seek, evaluate, and use the right information at the right time. In an information-seeking situation, the individual/group may use different sources and use different tools.

2. ISB IN THE MEDICAL PROFESSION

A need for problem-oriented information, related to the care of the patient is the predominant factor of the medical professionals. It provides the behavior of medical practitioners who seek information. Practicing physicians seek the information for the following reasons,[3] • To study the clinical care of individuals; • To acquire pharmacological information; • To fill specific gaps in knowledge on ―new‖ diagnostics and therapies; • To obtain answers to patient-specific questions; • To satisfy curiosity, personal interest, and inclination.

The exponential growth of medical literature, the volume of unpursued clinical questions, and increasing time constraints faced by the clinicians provide a disconcerting picture of knowledge-related issues in the current clinical practice. Self-reporting study results by Williamson et al (1989) mention that two-thirds of surveyed physicians noted that the current volume of scientific literature is unmanageable. Similarly, with regards to time available for reading the medical journals as compared with the previous study, a significant majority in each group of the respondents said less time was available for this activity. [4]

3. TYPES OF INFORMATION

Information can be typified based on different characteristics. However, two are universally recognizable. There are two types of information which are as follows: (a) Discursive information, and (b) Non-discursive information Discursive information is the message conveyed by a systematized body of ideas or its accepted or acceptable substitutes.

Non-discursive information is the negative approach to discursive information. So negatively, the information that is not discursive is non-discursive. Positively, a message consisting of a unit or atomic fact conveyed by a systematized body of ideas or its accepted or acceptable substitutes is non-discursive information.[5]

4. ELEMENTS OF INFORMATION SEEKING BEHAVIOR

There are six elements of Information Seeking Behavior which are as follows: 1. The origination of information as subjective versus objective 2. Information clients as latent beneficiary or target information versus purposive, self-controlling, and sense-production creatures; 3. Client of information on behavior applied across circumstances versus behavior comprehended as the consequence of discourse among framework and the client in which need enunciation experiences situationally bound cooperation‘s; encompassing methodologies that emphasize in general social collaboration; 5. Concentrate on outside behavior versus internal cognizance; 6. Worries that an emphasis on singular behavior yields an excessive amount of variety for frameworks to incorporate versus the need, with distinction in client behavior. They, in any case, infer that conventional methodologies have tried to advance quantitative procedures yet with regards to the force of the changes in perspective, researchers are currently calling for enhancing quantitative methodologies with inductive and subjective methodologies.[6]

5. CATEGORIES OF INFORMATION SEEKING

There are two categories of Information seeking behavior which are as follows: 1. Specific information seeking with a subject acquaintance of the scholar; 2. Dependent information seeking when the subject is new and the scholar is not aware of it. While concentrating on the reading phenomenon of secondary school students, Harwood recognized seven main categories of information seeking.[7] These are 1. Reading; 2. Consultation personal contact with the authority; 3. Consultation personal contact with non-authority; 4. Thinking Vigorous; 5. Thinking intuitive; 6. Systematic observation; and 7. Casual observation.

6. INFORMATION SEEKING BEHAVIOR MODELS

Following are the information-seeking behavior models which are as follows: data searching isn't set out as a diagrammatic model and Ellis makes no cases such that the various practices comprise a solitary arrangement of stages; in fact, he utilizes the term 'highlights' instead of 'stages'. These features are named and defined below:[8] i. Starting ii. Chaining iii. Browsing iv. Differentiating v. Monitoring vi. Extracting They have explained these activities in the following terms. i. Starting: The methods utilized by the client start data chasing, for instance, asking a learned partner. It implies all exercises which are identified with the introductory pursuit model, recognizable proof of sources from which searcher get data may fill in as essential source since they allude to extra sources identified with the theme.[9] ii. Chaining: Following references and references in known material or „forward‟ binding from known things through reference records. Commentaries and bibliographic references referred to in an article or book alluded to sources important to the subject make a chain. This chain can be in reverse or advanced. Chain upgrades the inquiry procedure. iii. Browsing: Semi coordinated or semi-organized looking. Perusing signifies "to look causally". It is the movement by which the searcher glances through chapter by chapter list, rundown of titles, watchwords, formal people, places, or things for example individual, associations name, conceptual, synopses, and end. Rack perusing is additionally perusing iv. Differentiating: Using referred to contrasts in data sources as a method for sifting the measure of data obtained. v. Monitoring: Keeping forward-thinking or ebb and flow mindfulness looking. It is simply the movement where clients keep the present and most recent information to their advantage. vi. Extracting: Selectively distinguishing significant material in a data source. In this would be an auxiliary kind of source which can be situated at the particular source for example list of sources, files, and online databases.

2. Wilson Model

A progression of models by Wilson reflects inclines in the hypothesis and practice of data looking for investigation. Their development makes them especially intriguing to break down and contrast and those of different scientists[10]. The Wilson models inspected here have shown up in their present structures decently as of late, even though they depend on charts initially distributed in 1981. The main model distinguishes 12 segments, beginning with the "data client" - even though Wilson clarifies that he is keen on significantly more than "use" itself. Wilson's information client has a need, which may (or may not) come from their degree of fulfillment with the recently obtained information. Wilson recommends that the apparent need at that point drives the client into a duster of exercises, the clearest of which is to make direct requests on sources or frameworks of data. The consequences of these requests lead either to accomplishment or to disappointment, which is dared to be an impasse, as data that isn't "found" can't be utilized. It is odd, be that as it may, that "disappointment" of "requests on other data sources" are not delineated as legitimately bolstering back to "need" by method for another bolt.

3. Kirklees Model

The most broadly cited display is that of James Krikelas (1983). The Krikelas model contains 13 parts. The causal procedure for the most part streams descending, with some arrangement for criticism circles. In portraying his model, Krikelas requests that we envision a circumstance where an individual gets mindful of a condition of vulnerability an issue and endeavors to diminish that condition vulnerability to an adequate level, The reason for that vulnerability might be a particular occasion or just a continuous procedure related with work, normal life, or both. Normally, for some issues a significant part of the data required would as of now exist in the person's memory; just a little piece of an individual's progressing needs would deliver outward conduct that we may recognize as data chasing. Moreover the degree of "criticalness" and the apparent significance of the issue ... would impact the example of data chasing.[11]

4. Leckie Model

constraint to a scope of individuals - for this situation, "experts." It highlights six elements associated with bolts, everything except one of them unidirectional. The Leckie model is delineated as spilling out of through and through. The causal procedure starts on the top with "work jobs," which thus impact "errands." The importance of a portion of the terms isn't clarified in especially profundity in the going with content, albeit a portion of their criticalness can be construed from the writers' survey of different and their exchange of shared characteristics among those examinations.[12]

5. Foster Model

Foster's nonlinear model of information-seeking behavior varies from prior models of information behavior and speaks to a move toward another comprehension of client information behavior. The model was first created inside the field of data science by Allen Foster at the Department of Information Studies, University of Sheffield, and proceeds in the Department of Information Studies, University of Wales, Aberystwyth.[13] The theoretical model was derived from empirical research exploring the relationship among inter-disciplinarily, disciplinarily, behavior, and strategies. The specific focus of inquiry was the identification of the activities, strategies, contexts, and behaviors used and perceived to be used by interdisciplinary information seekers, identification of the relationship of the core processes, contexts, and behaviors as part of interdisciplinary information behavior, and the representation of these in an empirically grounded, theoretical model of information-seeking behavior. The naturalistic approach and research methods suggested by Lincoln and Cuba (1985) for maximizing credibility, transferability, dependability, and confirmability were adopted (Foster, 2004).

6. Johnson Model

Johnson's model contains seven factors under three headings. It is imagined as a causal procedure that streams from left to right, starting with four "precursor" factors under two classifications. The criticalness of Johnson's model segments isn't clear in its delineation but instead is clarified inside and out in his works.[14]

7. IMPORTANCE OF INFORMATION

Information is portrayed as handled o organized data. It is one of the fundamental products required by humanity in varying backgrounds. The information implies the correspondence of knowledge about an occasion of a given condition or the spread of information got from perceptions, study, or experience.[15] • The users of different professions and employments like specialists, engineers, researchers, etc. secure and apply data to carry out their responsibility all the more successfully and effectively i.e. utilization of information for reasonable purposes. • State-of-art kind of information on the subject aids in recognizing the gaps/inadequacies in the subject field and distinguishing the research issues to be investigated or embraced. • The information helps in better administration of manpower, materials, generation, account, advertising, etc. • The information helps in keeping away from the duplication of research. • The information helps the researchers, engineers, scientists, etc. to get all-around educated with the ebb and flow progressions in their subjects, and to keep them up-to-date. • Information invigorates the manner of thinking of the clients, especially the researchers.

8. THEORY OF INFORMATION SEEKING BEHAVIOURS

Information seeking is a human procedure that requires versatile and intelligent authority over the afferent and efferent activities of the Information seeker.[16] Information-seeking behavior came about because of the acknowledgment of certain necessities, seen by the user, who as an outcome makes requests upon on formal framework, for example, libraries and information focus, or some other individual to fulfill the apparent information need. The information-seeking behavior alludes to finding discrete information components. It is worried about the intuitive usage of the three basic resources, in particular, people, information, and system. Further all together, to fulfill the information needs, the client effectively experiences the information-seeking process. The endeavor of the client in acquiring the required information results from the acknowledgment of certain necessities seen by the user.

9. INFORMATION SEEKING BEHAVIOR IN THE INTERNET ENVIRONMENT

The Internet is the gateway for libraries and information focuses to go into the Electronic period. What's more, the Internet is a nonexclusive term for about focuses and people everywhere throughout the world. Some significant Internet administrations are electronic mail, Bulletin Board Services, FTP administrations, WAIS, Archie, Remote Login Telnet, Gopher, and www.[17] The Internet is the sea of all kinds of data. Numerous information assets are accessible on Internet, which can be gotten to in the libraries, and information focuses and gives data to their clients. A portion of the significant assets accessible on the Internet incorporate; e-journals, digital books, pre-printed materials, bibliographical tools, association indexes, word references, reference books, catalogs, examine reports, licenses, benchmarks, databases, documents, sound, video, and home pages of organizations, merchants, establishments, associations, proficient affiliations, people, specialists and so on.

10. CONCLUSION

Any group or system will make an attempt to either adapt to the changing demands of its surroundings or to alter those surroundings altogether. When possible, a less time- and money-intensive strategy is preferred by the organization or system. The concept of least effort suggests that while looking for information, people would choose the option that requires the fewest number of steps. It's likely that the user will use the most intuitive and well-known search methods in order to get results. This occurs despite the fact that the user has strong technical search skills. The ideas of least effort become relevant in library system development and current library concept research since libraries are user centric institutions.

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Corresponding Author Vinod Kumar*

Research Scholar, Dept. of Library and Information Science, Kumaun University, Nainital