Guest Expectations vs. Hotel Performance: a study of Guest Satisfaction in Uttarakhand’s Hill Destination. Journal of Advances and Scholarly Researches in Allied Education, [S. l.], v. 20, n. 4, p. 315–321, 2023. Disponível em: https://ignited.in/jasrae/article/view/14555.. Acesso em: 1 jul. 2024.