An Empirical Investigation of Sources of Grievance

An investigation into the sources of employee grievances at Parle Biscuits

Abstract

As we know that employees are the backbone of any organization and their grievances at the workplace need to be redressed as soon as possible. The HR department of any organization is liable for handling the grievances, promote industrial peace and unity between personnel staff and management. The primary purpose of this existing research is to evaluate various sources of grievance. Under this existing research, a sample of 150 employees has been collected from Parle biscuits.” A questionnaire was designed with a five-point Likert rating scale on Grievance to record survey responses. A list of 24 statements was used to collect the data from 24 employees of Parle Biscuits located in Bahadurgarh Haryana.