The Impact of Human Resource Management on Total Quality Management

Exploring the Impact of Human Resource Management on Total Quality Management

Abstract

Human resource management and total quality management have been accepted as new 'methods' which are an immense deal for the interest of scholars and practitioners. Both concepts are regarded an essential philosophy of management that underlies the corporate endeavour to attract successful clients. The success or failure of the organisation in the service sector relies upon how it meets the requirements and wishes of customers. When interacting with commercial organisations, everyone encounters bad quality. The strong effect customer-defined quality may have on a company by successful businesses. As a result, many competing companies are constantly increasing their quality requirements. Due to the absence of recognised causes and less severe consequences for the success of these procedures, many companies do not implement HRM and TQM methods. The effect of human resources management on overall quality management is presented in this article and many important practises may be explored