Impact of Training and Development Programmes on Performance and Profits of Organization

Examining the Impact of HR Practices on Performance and Profits

Abstract

The study revealed that there is an impact or linkage between various HR practices and quality of service provided by the employees, employees continuing the service with same firms, quality of product provided by the employees. Training is a lot of exercises intended to expand a person's aptitudes, information and experience. It brings attitudinal change among the employees, builds the job involvement, organizational commitment and job satisfaction and thus improves employee performance. Factor analysis revealed that Performance Management System’, ‘Employee Benefits’, ‘Job Design’, ‘Staffing’, ‘Work-Life Balance’ and ‘Job Complexity’ are important HR practices out of an array of practices available. Path Analysis of Structural Equation Modeling exposed that HR performance like Employee Absenteeism, Turnover and Job Satisfaction acts as a mediator between various HR practices Firm performance like Service Quality, Product Quality, and Employee Productivity.