Service Quality and Customer Satisfaction In the Hotel Industry: Examining the Role of Service Excellence in Ensuring Guest Satisfaction. Journal of Advances and Scholarly Researches in Allied Education, [S. l.], v. 7, n. 13, p. 0–0, 2014. Disponível em: https://ignited.in/index.php/jasrae/article/view/5163.. Acesso em: 29 jun. 2025.