Critical Role in Determining Effective Strategies in the Airline Industry: Understanding the factors influencing customer satisfaction and loyalty in the Indian domestic airline industry. Journal of Advances and Scholarly Researches in Allied Education, [S. l.], v. 19, n. 4, p. 546–550, 2022. Disponível em: https://ignited.in/jasrae/article/view/14006.. Acesso em: 5 jul. 2024.