The Analysis Regarding Clients' Preference and Managerial Performance Regarding Nationalized and Private Segment Financial Institutions

A comparative analysis of client preference and managerial performance in nationalized and private sector banks

Authors

  • Ashok Kumar CMJ University Author

Keywords:

clients' preference, managerial performance, nationalized financial institutions, private segment financial institutions, globalization, fierce competition, client satisfaction, banking services, time-saving transactions

Abstract

The planet has gotten a worldwide business in advancedtime. Globalization has influenced the saving money part additionally. Aferocious rivalry might be seen in saving money part right around nationalizedand private part banks. In this scenario, a client is the center part in savingmoney business. As per Ted Levitt, "The motivation behind a business is tomake and keep a client." The business of saving money can't capacitywithout a client. It is a proceeding methodology of transactions climaxing in alifelong financier client relationship. The business establishment tries tokeep old client euphoric and fulfilled. In keeping money transactions, a clientneeds all the administrations under one top and needs to spare time anddisentangled transactions. Along these lines, the client will incline towardhis or her bank; if the specific bank fulfills his / her needs. Fulfillmentexpedites the preference. In this study an endeavor has been made to discoverthe level of preference what's more fulfillment of the clients of nationalizedand private area banks.

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Published

2013-02-01