Productivity Enhancement Using Gqm Using Goal-Question-Metric [Gqm] Approach: -

Abstract

Software services industry has become highly competitivein terms of value that can be delivered to client. Constant improvement to gaincustomer delight, be cost effective and predictive in delivery quality ininescapable. Speed, quality, cost are prime imperatives. There is one key tofulfilling the three imperatives, that is improving productivity. There is noone single way to achieving productivity. It would require attention to people,process and tools to achieve high productivity in all phases of development orservice delivery.