E-Commerce: Benefits and Challenging in Indian banking sector

The Impact of E-Business on Indian Banking Industry

Authors

  • Thomaskutty. M. O.
  • Dr. Narender Singh

Keywords:

E-Commerce, Benefits, Challenging, Indian banking sector, ICT, E-Business, Banking Industry, physical branches, value generation, Internet, conventional operations, Nationalized banks, private banks, Business to Consumer, B2C, market share, customer service, longer distances

Abstract

ICT and E-Business in the Banking Industry (hereafter the BI) have had a considerable influenceon banks with physical branches. One of the most essential considerations in choosing on e-businesscomponent investments is value generation. Previously 10 years, banks have made significantinvestments to use the Internet and turn their conventional operations into e-businesses. Nationalized andprivate banks have increasingly turned to e-business to take advantage of business efficiency prospects.These banks used the Business to Consumer (B2C) e-business model to expand their market share,improve customer service, and reach out to clients across longer distances.

Downloads

Published

2022-01-01

How to Cite

[1]
“E-Commerce: Benefits and Challenging in Indian banking sector: The Impact of E-Business on Indian Banking Industry”, JASRAE, vol. 19, no. 1, pp. 282–287, Jan. 2022, Accessed: Jul. 03, 2024. [Online]. Available: https://ignited.in/jasrae/article/view/13723

How to Cite

[1]
“E-Commerce: Benefits and Challenging in Indian banking sector: The Impact of E-Business on Indian Banking Industry”, JASRAE, vol. 19, no. 1, pp. 282–287, Jan. 2022, Accessed: Jul. 03, 2024. [Online]. Available: https://ignited.in/jasrae/article/view/13723