An Empirical Study on Effect of Service Quality of Hospitals and Its Impact on Patient Care

Introducing a Systematic Approach for Measuring and Improving Healthcare Operational Effectiveness

Authors

  • Urmil Singh
  • Dr. Abhishek Raizada

Keywords:

service quality, hospitals, effect, patient care, performance aspects, service experience, patient-introduction, service proficiency, quality, accessibility, organizational performance, healthcare marketplace, healthcare operational effectiveness, measurement, tracking, improvement, private hospitals, operational system

Abstract

In this unique circumstance, key execution aspects concentrating on enhancing the service experience furthermore, the patient-introduction, through giving careful consideration to service proficiency, quality, and accessibility, is progressively getting to be basic segments of the by and large authoritative execution. Changes went for these key execution measurements are basic toward improving the service esteem offered to patients. This thusly, may convert into a focused key favorable position in the aggressive healthcare commercial center. Spurred by above exchange, the goal of this exploration is to acquaint a deliberate methodology with the estimation, following and change of key parts of execution in healthcare operational adequacy. The proposed approach uses a measure assigned as the private hospitals operational viability to quantify, track, and enhance quality, accessibility and productivity of the healthcare operational framework. The advancement and parts of this measure are introduced and examined in this paper

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Published

2018-10-01

How to Cite

[1]
“An Empirical Study on Effect of Service Quality of Hospitals and Its Impact on Patient Care: Introducing a Systematic Approach for Measuring and Improving Healthcare Operational Effectiveness”, JASRAE, vol. 15, no. 9, pp. 29–33, Oct. 2018, Accessed: Jul. 08, 2024. [Online]. Available: https://ignited.in/jasrae/article/view/8797

How to Cite

[1]
“An Empirical Study on Effect of Service Quality of Hospitals and Its Impact on Patient Care: Introducing a Systematic Approach for Measuring and Improving Healthcare Operational Effectiveness”, JASRAE, vol. 15, no. 9, pp. 29–33, Oct. 2018, Accessed: Jul. 08, 2024. [Online]. Available: https://ignited.in/jasrae/article/view/8797