A Study on Measuring the Impact of Business Process Management on an Organization’s Business Performance Superiority

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Published: Sep 3, 2024
DOI: https://doi.org/10.29070/jmhap039
Keywords:
Business, management, process, Organisation

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Authors

Madhav Pugla

Student, Class 12th, Sherwood College, Nainital,Uttarakhand

Abstract

The study's overarching goal is to quantify the effect of BPM on the improved business performance of participating organisations. The research used the corporate process management life cycle methodology to identify the concept of superiority. Along with describing the operational and competitive dimensions of business performance superiority, the opinions and responses of the 89 managers who made up the sample were utilised to describe (process identification and design, process modelling and documentation, process monitoring and controlling, and process optimisation). To validate the study's hypothesised model and draw attention to BPM's role in explaining why some organisations outperform others, researchers performed multiple regression analysis. Organisational managers must provide moral and financial support for business process orientation within the business entrepreneurship window in order for their organisations to maintain a competitive advantage in an uncertain, risky, and potentially volatile environment.

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Article Details

Issue

Vol. 19 No. 1 (2024): International Journal of Information Technology and Management (IJITM)

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