A Study of the Employee Performance in Selected Banks and their Organizational Development

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Published: Aug 1, 2020
Keywords:
employee performance, selected banks, organizational development, banking industry, information technology, product design, customer service, training, meaning of a bank, history of world banking

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Authors

Pallavi Singh

Research Scholar, Shri Krishna University, Chhatarpur M.P.

Dr. Hemant Kumar Singh

Associate Professor, Shri Krishna University, Chhatarpur M.P.

Abstract

Banking is now referred to as innovative banking. in the banking and financial sectors,information technology have brought forth significant advances in product design and delivery. Their mainfocus is on providing excellent customer service and happiness. With the support of modern technology,the banking industry has launched a number of projects aimed at improving customer service. The primarygoal of this study is to investigate the influence of training on employee performance in the bankingbusiness, with the major focus on the meaning of a bank, the history of world banking, the types ofbanks, employee performance, and innovation in the banking industry

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Article Details

Issue

Vol. 15 No. 2 (2020): International Journal of Information Technology and Management (IJITM)

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