Job Satisfaction In Banking Sector

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Published: Sep 3, 2024
DOI: https://doi.org/10.29070/t73egb42
Keywords:
job satisfaction, banking sector, employee performance, employee recognition, monetary awards, social rewards, client satisfaction, private sector, operational bank personnel, public sector, private sector banks, stress, psychological preparation, work satisfaction

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Authors

Sharmila Singh

Research Scholar, Shri Krishna University, Chhatarpur M.P.

Dr. Naval Singh

Professor, Shri Krishna University, Chhatarpur M.P.

Abstract

Job satisfaction is a journey, not a destination. Job satisfaction and employee performance havea complicated relationship. Employee recognition, monetary awards, social rewards, and other variablescan all contribute to job satisfaction, which can lead to greater and better job performance. In today'shighly competitive corporate environment, client satisfaction is a critical component of success.Employees from the private sector who join banks do so with full awareness of the immense strain they willbe under. The fact that they are aware of the stress that comes with working in the private sector causesthem to psychologically prepare before coming to work here. This study is to determine the degree of jobsatisfaction and the elements that contribute to it among operational bank personnel in both public andprivate sector banks. On the one hand, the factors, and on the other, it establishes a link between thevariablesfactors studied and work satisfaction.

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Article Details

Issue

Vol. 16 No. 1 (2021): International Journal of Information Technology and Management (IJITM)

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