Creating Personas For E - Learning Systems

A User-Centered Approach to Designing E-Learning Systems

Abstract

This paper discusses the persona as a typicalrepresentative model of real user, which is created based on variety ofcollected data from users. Once it is created, personas may be used duringvarious phases of system (or product) design life cycle, giving designers aninsight of users’ requirements and expectatations without consulting the targetusers all the time. The common approaches of creating persona has beendiscussed and the process has been demonstrated using an example of e-learingsystem.