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Authors

Lokendra Singh Narwariya

Dr. Sudhira Chandel

Abstract

Every strong emotion has at its roots an impulse to action managing those impulses is basic to emotional intelligence.” The terms emotional intelligence, emotional literacy, emotional competence and emotional competencies are used in varying contexts throughout these pages. Emotional intelligence is the capacity to acquire and apply information of an emotional nature, to feel and to respond emotionally. This capacity resides in the emotional brainmind. Emotional literacy and emotional competence are used interchangeably to describe the relative ability to experience and productively manage emotions. The shorthand for these terms is EQ. Emotional competencies are skills and attributes – self-awareness, empathy, impulse control, listening, decision making, and anger management – whose level of development determines the strength of our emotional intelligence and the degree of our emotional competence.

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